Rescue service operations involving an emergency doctor are steadily increasing, with only a fraction of them actually requiring the personal attendance of an emergency physician. Telemedicine systems can have a significantly positive effect on the efficiency of the rescue service. IQM has developed an interdisciplinary telemedicine system in the funding project “Telenotarzt Bavaria”. The IQM TELENOTARZT system is based on three components whose system components work on the IQM telemedicine platform.


Module Operation Guide and Documentation

  • context sensitive operation guide and documentation
  • guideline-adapted medical information base
  • regionally indexed process flows

Audiovisual communication and vital data module

  • Real-time AUDIO / VIDEO streaming via BodyCam directly from the field
  • Real-time AUDIO / VIDEO streaming via permanently installed system in the ambulance including remote control of the camera
  • Interoperable medical software for receiving vital data from medical devices in real time (device-dependent)
    • Approved medical product class II
    • regardless of the medical equipment of ambulances (as far as necessary interfaces of the monitoring systems are available)

Legally sound case management

  • Processing alarm inputs from rescue service planning systems
  • Individual integration into existing scheduling processes with status transmission of the telenotarzt system (system-dependent)
  • Background synchronisation > For parallel cases, the selected case is synchronized across all systems. This excludes confusion of information.
  • regionally adapted process flows


Ambulance module

  • Multi-Chanel router and WiFi access point via roof antennas
  • Audio / Video communication system high-resolution camera system with the camera which is remotely controlled by the Telenotarzt
  • Printer system remotely controlled from the telenotarzt workplace for printing protocols
  • Needs-based interface connection of existing IT components (tablet, printer, etc.)

Mobile team module

  • High-resolution audio / video communication via BodyCam in real time
  • Transmission of still images
  • Chat between the ambulance team and the telenotarzt
  • Mobile multi-channel router and WiFi access point (from Oct 2018)
  • Manufacturer-independent connection of medical devices for the transmission of vital data in real time (interface-dependent)


Processes and Procedures

  • Analysis of regional requirements
  • Adaptation of regional needs and existing processes
  • System adaptation in the process sequences
  • Drafting of a data protection concept and support in the approval process
  • Advice on interface management (clinic / tele-emergency doctor / rescue service)
  • Communication consulting and stakeholder management

Qualification and training

  • Assistance in the selection of suitable remote emergency doctors
  • Training of multipliers for the user training (tele-emergency doctor and rescue service)
  • Training manual and documents